Fayoum Drinking Water and Sanitation Project Phase IV

Improvement of Water and Sewage Facilities:

• Improving service delivery for water supply and sewerage for the entire population of Fayoum Governorate.
• Achieving the governorate recovery of operation and maintenance costs through a mix of technical assistance and investments.
• Transferring the experiences and managerial tools gained in this project to fellow companies which face similar problems.

Achievements:

• 425,000 house connections / continuous drinking water supply, 40% increase.
• Sewer connections to 207,500 households, 200% increase.

Services Provided:

• Start-up of new systems: planning and monitoring, social marketing, sewer connections.
• Applying proven O&M concepts in water and sanitation: open planning mechanism for sanitation, rehabilitation of the existing systems, and resolution of physical bottlenecks and feasibility of the UASB technology for domestic wastewater under Egyptian conditions.
• Drinking Water: reduction of unaccounted for water (UFW).
• Project Management: comprehensive asset management or existing applications, reconciliation of the Fayoum Economic Management Model Plan with the Holding Company requirements, applying capital investment planning and formulating clear policy for outsourcing.
• Customer Service: social marketing, public awareness, customer relations, public mobilization, measures to ensure affordable and equitable services and presentation of case studies.
• Training of the FDWSC staff.